Real Client Reviews
We take the Client Experience seriously. There's nothing more important to us than a happy client; that's why we're obsessed with delivering the smoothest and easiest experience for every client we interact with. Below, you'll find real client reviews and testimonials as they share their experience with us.
I positively loved working with Shore Mortgage
They kept me informed through the whole process and if they had questions, they either called or emailed me if they couldn't reach me by phone and that made it so much better. I work a lot of hours and I'm very busy at work, so looking at my email was so much better than having to answer the phone when I really couldn't. Scott and his team just were so polite and helpful. I will recommend them to everyone.
Best mortgage company there is!!!
James did a great job in helping with every step. Any time I needed something he was on point and helped a lot in getting my house closed on time. I would recommend them to everyone!! I ve already told one friend and he used you guys!! Fantastic job. 10 outta 10.
Refinance made easy
I just refinanced my home with Shore Mortgage. I am very pleased with the service I received. Randall was my first contact and he was great to deal with and very knowledgeable. As the process continued I worked with Tennille and she was absolutely fabulous to deal with. From start to finish I received service customized to my needs and I saved lots of money. I am very pleased and found Randall and Tennille to always be available for all my questions and concerns. Tennille really made my experience exceptional and I appreciate all her service and especially her wonderful attitude! Thanks Shore Mortgage!
Best Decision was going with Shore Mortgage!
After shopping around for the best place to take care of my mortgage, I finally decided on Shore Mortgage. The final decision was made based on how easy, fast, and professional they treated me! In particular the "Loan Officer" ( I think that's what they are called) was absolutely fantastic! She promptly answered all of my one-million questions, and even offered up her personal cell phone number so I could bug her whenever I needed something or had a question. Her name was Kelli. I don't know what they are putting in the Koolaide over there but she was always in a great mood and more importantly knew her stuff! I never go on these sites and complete a review but this company and my Loan Officer deserve some love! My mortgage was finalized/closed in 23 days! I highly recommend Shore Mortgage and Kelli.
Incredibly smooth experience with Shore Getting a 15-year conventional mortgage was an incredibly smooth experience with Shore's Yuri as my representative and Marlene as my processor! I would recommend Yuri and Shore to anyone! Sue
The staff at Shore Mortgage made it very easy to refinance my home
The information I received was straightforward and all options and terms were fully explained to me. I was a little hesitant refinancing without the face to face contact, however everyone at Shore was very available to me either by phone or email and I actually found them more responsive than dealing with a local mortgage company. I would highly recommend considering them for a refi.
We would certainly recommend Shore Mortgage Our Loan Officer, Shon, was courteous, friendly and helpful from start to finish. He was available to answer any questions we had and made the procedure as pleasant as possible. We would certainly recommend Shore Mortgage to any family member or friend, and Shon in particular. Robert
A pleasant, low-pressure experience I tend to be slow and deliberate about decisions, and was dragging my feet a bit about choosing a lender for our refinance. Of the companies I spoke with, Shore Mortgage gave the most up-front information and put on the least pressure -- persistent and reactive, but not aggressive. Our loan officer Scott was positive, informative, and pleasant to talk to, even as I was perhaps testing his patience with my slow pace. Closing was simple, and we're glad we were able to get a good rate before they started to rise again. Would certainly recommend. Rich R.
What a relief to work with a real mortgage company! Shore Mortgage is the real deal. Darron is the most professional, knowledgeable, and easy to understand person I've worked with in quite some time. He seems to enjoy helping people get out of their previous mortgage messes. Darron will seek out the best situation for you, and believe me Shore Mortgage has programs that all the "wannabe's" don't. I was treated like someone important from the first, through the last phone call/correspondence. All my questons were answered thoroughly, patiently, and timely. In the beginning I was skeptical - you have to be in today's scam-ridden society. When Darron provided his credentials up front, and showed me how I could verify them, I began to listen. Upon discovering he was legit, it was obvious there was nothing to lose in pursuing the possibilities he presented. I was not Fannie Mae, Freddie Mac, FHA, or VA, but Darron found a way! Processors Brad and Brittany were experienced, and serious about getting this loan done in rapid fashion. They had to wait for third parties but once they got the ball they moved it like a hot potato. I was drowning in the sea of terrible upside down mortgages when Darron threw me a rope and pulled me "a Shore" :) You guys are the best. Thank God 4U! Keith T.
This has been the best experience we have ever had.
The people we dealt with, Tim and Jason, were wonderful. They answered all of our questions and always responded quickly if I ever needed to call with a question. We have had four home loans and two refinances. This has been the best experience we have ever had. Everything was completed in a few short weeks and no surprises. We will definitely recommend Shore Mortgage and Tim to anyone looking to finance or refinance a home.
Shore Mortgage is like no-other Congratulations Shore Mortgage and Staff. Shore Mortgage is like no-other. I applied at Shore to refinance my loan. This, after being denied by at least five other companies. At Shore Mortgage, I was approved and closed on my loan within 30 days. I did not have to leave the comfort of my home to close. The Loan Originator, Steve. Loan Coordinators, Ann and Lynette were phenomenal. They were Professional, Courteous, and Expedient. Just recently I had the pleasure of talking with Jake Hook, he was courteous and polite as well. If I were to rate Shore Mortgage and this team it would be at the highest rating possible. I would mention I applied at Wells Fargo Bank who financed my original loan and was treated as though I didn't matter, in other words irrelevant. Wells Fargo could certainly borrow a page from Shore Mortgage that would teach Customer Service Conduct. Keep up the good work Shore Mortgage. Claudanne H.
We received excellent customer service We tried to refinance with our original lender. After a year of waiting for them to get it together we decided to look elsewhere. We received a call from Mike one evening. He was very nice and assured us that Shore Mortgage could handle our refinance. We received excellent customer service through out the refinance process. Our refinance included a second note which required a lot of extra work for Lynette & Stacey. They called us with updates, answered our many questions and assured us that we would not be forgotten. Thanks for all of your efforts. Chris
They made it easy We got a 30yr fixed rate mortgage with Shore Mortgage. They were very helpful and walked us through the whole process. They made it easy. They came to our house and did all the paperwork. We will definitely use them again when we refinance. Thanks. George B.
Shore Mortgage is the Company to go with!
If you ever need to purchase a place, Shore Mortgage is the Company to go with! This was not my first purchase of a Mortgage, but my first with SHORE MORTGAGE. They set me up with an awesome TEAM of people with knowledge, who made the process easy and fast, and for less costs then I was quoted by others. All my future purchases will be with them. Thank you.
So glad to be in my house now, thanks Shore!
As a first time home-buyer I was pretty clueless on what I had to do or have ready to get a loan. Jeff and Sana at Shore were AWESOME and really helped me step-by-step through the entire process. If you're concerned about doing mortgages' over-the-phone and not getting that "personal experience", I can tell you right now NOT to be! Anytime I had a question all I had to do was call and they were both right there to give me a quick answer! Sending in all of my docs was easy through email and fax, and I was in and out of the entire process in 15 days!